Monday, 20 February 2012

Mobile banking: Why we did not licence MTN, others - CBN


NOTWITHSTANDING the fact that telecom companies have notched about 100 million subscribers, financial sector regulator, the Central Bank of Nigeria (CBN), has refused to license them to operate mobile money services in the country.

Posted at 20/02/2012 08:20 AM | Updated at 20/02/2012 08:20 AM

By Babatunde Oso
NOTWITHSTANDING the fact that telecom companies have notched about 100 million subscribers, financial sector regulator, the Central Bank of Nigeria (CBN), has refused to license them to  operate mobile money services in the country. 
  
The CBN, which spoke on the sidelines at the 66th edition of Telecoms Consumer Parliament (TCP) at the weekend at the Excellence Hotel, Ogba, Ikeja, Lagos, said granting telecommunication service providers’ licence might compromise service quality. 

George Sansa, a representative of the apex bank at the event, said when the issue of granting licences for mobile money came up, it was debated thoroughly and agreed that mobile operators should not be burdened unnecessarily with offering mobile money services.

Sansa noted that in view of the challenges facing the operators, the CBN restricted their role in the scheme to providing only the traffic for the exercise.

‘The CBN went through a rigorous process in rolling out the guidelines which are of international standard for the scheme.

‘The operators are supposed to be carriers. In order to avoid a clash, telecoms operators were exempted from the grant of operational licences. We want to avoid a clash on interest,’ he explained.  

Airtel Nigeria and FirstBank Sign MoU on Mobile Money Service


The landscape of e-banking services in Nigeria is set to witness a major shift as two leading companies in banking and telecom sectors of the economy, FirstBank of Nigeria Plc (FirstBank) and Airtel Networks Limited have agreed to combine their strengths to provide seamless mobile money services to millions of Nigerians.
Speaking at the signing of a Memorandum of Understanding (MoU) between the two companies recently in Lagos, the two companies promised to combine their strengths to provide secure, convenient and user-friendly mobile banking services to unbanked people throughout via mobile phones.
Mobile banking is the use of mobile phones to remotely access bank accounts, primarily for account inquiry, mobile transfer, retail payments, micro insurance, savings remittances, mobile top-up, utility bill payments and government collections among others.

49 million Nigerians can’t access m-money services – Investigation


The Governor, Central Bank of Nigeria, Mr. Lamido Sanusi
Investigation has revealed that over 49 million adult Nigerians do not have mobile phones and, as such, cannot immediately benefit from the mobile money scheme aimed at providing financial inclusion for the un-banked population in the country.
Mobile money involves the transfer of money from one mobile phone to another without any need for a bank account.
Latest figure on the website of the National Population Commission revealed that Nigeria’s population now stands at 167 million people.
Enhancing Financial Innovation & Access, a World Bank-backed body that aims to deepen financial inclusion in the country, in its Access to Financial Services in Nigeria 2010 Survey, found that the country’s population comprised 82.3 per cent of adults or over 137 million Nigerians.
Also, the National Bureau of Statistics, in collaboration with the Central Bank of Nigeria, carried out an Information Communications Technology access survey in 2011 among adult Nigerians between the ages of 15 and 60 years.
The survey, among other things, revealed that 63.9 per cent (representing 88 million) of the country’s 137 million adults already had mobile phones.
“The access and ownership of mobile phones across Nigeria appear as second highest after access to radio. Total access in 2011 stood at 63.9 per cent, with half of the population claiming ownership,” NBS said.
As such, the remaining over 49 million people do not have mobile phones and experts lament that these people may not immediately be able to access mobile money services aimed at servicing the financially excluded members of the population.
Speaking on the implication of this for the mobile money market, the Principal Associate, Mobile Money Africa, Mr. Emmanuel Okoegwale, said though the CBN, which is the regulator of the emerging mobile money scheme, desired that all transactions within the mobile money ecosystem must originate from and terminate on a mobile phone, technologically speaking, this might not be the case.
“If the use of tokens generated at agent locations is allowed, subscribers who do not have phones to generate tokens can visit agent locations and send same to others, who can also visit agent outlets to collect cash,” he said.
Similarly, the Chief Executive Officer, Paga, a mobile money company, Mr. Tayo Oviosu, said, “The fact that not every Nigerian has a cell phone is not an issue. I cannot speak of other operators; however, one does not need a cell phone to use Paga.
“Our agent network is a major component of our organisation and through this network; an individual can send and receive cash through any one of Paga’s approved agents. Those that do not wish to visit an agent can also make use of a friend’s or relative’s cell phone, which is customary in Nigeria.”
Speaking on what could be done to address the problem, Okoegwale said, “In some countries, especially for network operator-driven mobile financial services, low handset devices can be subsidised to the end users and they are locked-in into the network of the service provider.”
Between Oviosu and Okoegwale, no one has ruled out the importance of owning mobile phones for mobile money services to achieve significant penetration in the country.
According to the EFInA Access to Financial Services survey, only 30 per cent of the adult population in the country currently have a bank account, adding that 67.2 per cent of the adult population have never been banked.
The survey also found that only 23.9 million of the country’s 49.2 million adults, who own mobile phones, are currently banked. The remaining 25.3 million adults who own mobile phones, according to the survey, are un-banked.
The report, which exemplified the growing importance of mobile phones in the country, revealed that 56.4 million adults (66.6 per cent of the adult population) have access to a mobile phone; 53.1 million adults (62.6 per cent of the adult population) regularly use a mobile phone; while 49.2 million adults (58.1 per cent of the adult population) own a mobile phone.
The Chief Executive Officer, EFInA, Mrs. Modupe Ladipo, said this underscored the potential for using mobile phones as a distribution channel for providing financial services to the un-banked.
The report also revealed that Nigeria lagged behind South Africa, Botswana and Kenya in terms of the percentage of the population who were financially served.
  

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Sunday, 19 February 2012

FNB Botswana mobile money a hit

The amount of cellphone banking transactions by FNB customers in Botswana tops activity by the bank's other customers in the southern African region, outside South Africa, where it has operations.

 
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According to a report published by the Independent on-line, Botswana - which is the bank's leading subsidiary outside South Africa in terms of cellphone banking activity, saw just over 1.3 million transactions in the year up to December 2011 and a 126 percent increase year-on-year in the same month. According to research by the International Telecommunications User (ITU), Botswana has 2.3 million cellphone users.
Namibia recorded year-on-year growth of 155 percent, Zambia 308 percent and Swaziland 227 percent. The bank's customers conducted 2.4 million cellphone banking transactions to the value of R214 million(P197.4 million) during December 2011 in Botswana, Namibia, Zambia, Swaziland and Lesotho. Ravesh Ramlakan, CEO FNB Cellphone Banking Solutions, says the growth of the service in African markets is due to consumers' increasing confidence in their mobile handsets as communication devices, coupled with the convenience the solution offers.

Banking the unbanked, still the CBN’s major hurdle


Reducing the huge population of Nigerians who still lack access to financial services is certainly a major challenge facing the Central Bank of Nigeria (CBN), particularly as it tries to create a robust banking sector and drive one of its mandate of promoting a sound financial system and fostering Nigeria’s economic growth.
Although a global phenomenon, Nigeria is one of African countries habouring huge number of its citizens with greater number of population without access to financial services. According to Kofi Annan, former United Nation’s Secretary-General, “The stark reality is that most poor people in the world still lack access to sustainable financial services, whether it is savings, credit or insurance. The great challenge before us is to address the constraints that exclude people from full participation in the financial sector.”

Cash-less policy: Limited PoS deployment, awareness threaten adoption


With the deadline set for penalties on cash
transactions above N150,000 fast
approaching, money market operators and
merchants fear that the adoption of the
policy might be marred by limited Point of
Sale terminals deployment, as well as low
awareness. UDEME EKWERE report
Fear is being expressed by some Nigerians
about the expected commencement of
sanctions on the cash-less Lagos policy,
scheduled to take effect at the end of
March 2012.
The cash-less economic policy, which
began in Lagos on Jan 1, 2012, is aimed at encouraging electronic-based
payments, as well as reducing the amount of physical cash in circulation.
Experts have said that the process is also expected to drive Point of Sale
transactions by well over 200 per cent in 2012, as obtained in some other
climes.

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